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STANDARD

Izaberite

Snimanje razgovora
Inteligentno rutiranje
Napredno izveštavanje
Wallboard analitika
API Integracija

po upitu

STANDARD paket

ESSENTIAL +
Dinamički interkivni govorni
automat - IVR
Inteligentno rutiranje poziva
Agentska aplikacija
Obeležavanje ishoda razgovora
Wrap up kodovi
Komentari poziva u više nivoa
Agentska kontrolna tabla
Mogućnost integracija
Otvaranje aplikacije po dolasku poziva
Screen pop
Prikaz parametara rada na eksternom ekranu
Wallboard
Napredno izveštavanje

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